Porting issue from Fizz to Public Mobile

[AndriyS]

Hi,

I initiated the port from Fizz, received the message and answered "yes" to confirm. Looks like port is incomplete as I can only place outbound calls and use data. No texting, no receiving calls. I contacted Fizz but they cannot help but advise to wait.

I already submitted a ticket but there is no answer yet.

If possible, can you please share with me contact info of PM port support team?

Thanks for your help,

[AndriyS]

Thank you all. My main issue was resolved. I can receive calls and texts. Still have troubles with connecting to RCS chats, but this can wait a bit.

[Ywywyw]

Could you share the PM porting support number as well ? Thanks 

[M_M83]

I have the same issue as well.

[Ywywyw]

I have issue porting number from fizz as well, pls send support number 

[hTideGnow]

hi @Xiangcai 

Sent, Please check community inbox

[Xiangcai]

Hi, please send me the phone number for Fizz porting issue as well, thanks 

[Deamonring]

hi, i also have the same issue. Could I also have the phone number please ?.

[hTideGnow]

hi @Assai 

  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

[Assai]

Same issue, please advise how to contact the porting support team. Thanks

[Zhongwei]

Same here. Would like to find out how to contact the port support team as well. Thanks. 🙏🏻

[Sansan]

I will send you another message with the phone number to call check your inbox as it cannot be posted here.