Porting from a CLOSED account, reopened so wee can do it!

[mhuot]

HI,

We had a fido account, which was closed. We tried to port the number, and had partial sucess.

Calls can be made, but not able to receive

fido has REopened the account for 24hours so we can PORT the number

but as we already did this, Public Mobile has no option to REport

Help is required 

Please advise next steps

thanks! Toni

[will13am]

@mhuot, you need moderator team support in order to resubmit a number port.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.