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Porting from Rogers

SHERMANATOR3000
Great Neighbour / Super Voisin

Hello, I can't receive text or calls from anyone but I can use my data and send calls and texts. I have received the message from Rogers and I replied YES. Any ideas? Please help, thank you!

3 REPLIES 3

Hollister
Deputy Mayor / Adjoint au Maire

@SHERMANATOR3000 


@SHERMANATOR3000 wrote:

Thank you for your help, I just messaged the agent. I subscribed around 7 P.M.


Depending on where you live there is maintenance going on at 12 am eastern time to 10 am so that may affect your port.

SHERMANATOR3000
Great Neighbour / Super Voisin

Thank you for your help, I just messaged the agent. I subscribed around 7 P.M.

Hollister
Deputy Mayor / Adjoint au Maire

@SHERMANATOR3000 

How long ago since you replied yes? Maybe try rebooting your phone.

If still issues contact an agent.

  • you can send a private message to an Agent by clicking here. You’ll need to be logged in to your Community account for the link to work.

During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

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