Porting from Freedom

[HusseinA]

Hello. I'm trying to port my number over from Freedom. I missed the text from them which asked me to authorize and my 90 mins has lapsed. Not sure what to do now and can't seem to create a ticket through the chatbot. 

[CS_Agent]

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.

Our customer support team will get in touch as soon as possible.
 

Public Mobile Team.
 

[mrsblondee]

Not yet. Will have to call in the morning as they were closed 😞

[Andy85]

@mrsblondee  any luck mrsblondee?

[Hollister]

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@mrsblondee wrote:

@Hollistercan you please PM me the number too? My port wasn't successful either

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Done

[mrsblondee]

@Hollister can you please PM me the number too? My port wasn't successful either

[Teo0321]

Hi @HusseinA.
You can message CS_Agent directly and explain your situation (using your inbox, little envelope icon). PM should be able to send another port request.

[Hollister]

@HusseinA 

I will pm you the number to call. Check mail icon.