Porting error

[Yoohyun]

Hi, I got an error message during number. It seems the wrong IMEI number entered. The chat bot is useless. Is there any help phone line? 

[thejoee]

i am also having trouble porting and cannot get my phone number over. and the link does not even work

 any idea? chatbot is garbage

[ZhihengCai]

can you send me the phone number too? I have the same problem. Thank you

[Andy85 · Accepted solution]

hi @Yoohyun , I will send you the phone number to help you in the port-in process. Please review your community inbox with more information as I cannot add the phone number in the public form.