Porting Validation Requests Response Within 90 Minutes

[ShawnL7]

When porting over a phone number, your previous mobile company will send you an sms and you must reply "yes" within 90 minutes to trigger the porting. Twice in the past when I replied "yes" to the sms, my response would not go through. Has anyone else had this issue? The only work-around for me was to call my previous mobile company and have them validate the yes/porting manually over the phone. I have no idea why I can't respond to porting validation requests.

[Dunkman]

Not sure why? Maybe just bad luck.

Interestingly it was with two different mobile companies that had same issue. 

[ShawnL7]

Once I was porting from Virgin to Fido and recently I was porting from Fido to Public. Number was active, account was in good standing, I received the text and I replied "yes" within 90 minutes. Once I replied, nothing happen when normally you would get a confirmation after you reply "yes". When I called Virgin/Fido to ask if they received my yes response they said that they did not. 

[Dunkman]

@ShawnL7 

Are you porting into Public mobile?  Or porting out?

Is your present carrier phone number active?  The original carrier account needs to be active for a successful port.