09-12-2018 02:44 PM - edited 01-05-2022 01:46 AM
I tried porting my number and now I cannot receive calls. I can only make calls and send/receive text..... When someone calls me it going right to voicemail.
Its been a full day so waiting for the port to go thorugh isnt working.
09-12-2018 03:02 PM
@soldoutireland, the porting should have completed by now. It looks like the port got stuck somewhere and needs to be resubmitted by the moderator team. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code. Refer to the following knowledge base link for additional information on contacting the moderator team. Note that wait times are in the order of 48 hours at the moment. Please be patient and don't submit multiple messages for the problem.
09-12-2018 02:48 PM
porting in from Chatr
09-12-2018 02:47 PM
Are you porting in or porting out? To / or from which provider?