Porting Number From Koodo

[domulet]

Hi I have been trying to port my number from Koodo and each time I try on the Change Number screen it gives me a "Generic Error"? I could use some help 🙂 thanks!

[domulet]

Thanks Mary - I ended up solving the issue by reading post (and solutions) from others that had the same issue as myself....guess I should have done that first ;-). 

It was the issue of having the same email address for both Koodo and PM...

But thanks for the help

[Mary_M]

Hey @domulet

I do apologize but Saray is not in today. 

I could help you port your number - if not already done, can you please private message me the following?

- your PM number

- your Koodo number

- your Koodo account number

Thank you 🙂

Mary

[domulet]

thanks!!

[jheili99 · Accepted solution]

hi..

please private message one of the PM moderastors...they can help you quickly with that..

@Saray_O