Porting Failed

[TGamble]

Hello, I am trying to port my number to PM from Virgin, I have two accounts on my Virgin App and while i inputted the correct number to port over, i accidentally provided the account number to my home internet connection, got a text from PM saying my port has failed due to incorrect account number, now I cannot submit another port request, what now. 

[softech]

@TGamble 

There is a number to call to talk to live support.  You can provide them the correct account number and they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed