yesterday - last edited yesterday by computergeek541
I ported my number from Fido yesterday at 4 pm. Outgoing calls work, but incoming calls still route to Fido. The port-in is not fully completed. I sent msg to CS agent yesterday, but I didn’t receive any response yet
yesterday
hi @Mabaradel
PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.
And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
