@jijinjohnson
Make sure that you have the old sim card in your phone when you're porting your phone. You should get a message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.
The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.
do one thing Make sure your phone is off before removing your SIM card,
and take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
if are you stuck with Transferring your old Phone Number,
Here’s how to contact Customer Support Agent by CS_Agent,
- or you can send a private message to Customer Support Agent by CS_Agent, by Click HERE.
- You’ll need to be logged in to your Community account for the link to work.
- please include in your message,
- your phone number,
- which carrier,
Good luck and your welcome to Public Mobile
with a Beautiful Service
you will be very happy
