Hi again,
So I thought my phone was transferred yesterday but discovered last night that I wasn’t able to get messages or phone calls and my old provider was still active. So I called my provider this morning and it turns out they had my old phone on file still, as I bought my iPhone directly from Apple. So the request yesterday did not go through. I wasn’t able to use the account number for the transfer because the providers’s account number has 10 numbers and PM needed 9 numbers, so I used my IMEI instead. I have now updated the information with my old carrier but they can’t do anything until they receive a new port request from PM. I just logged a ticket but wondering if anyone knows how long it will actually take them to resubmit this now as I know they are extremely back logged due to the flash sale 😭
