04-17-2019 11:31 PM - edited 01-05-2022 07:14 AM
Planning to transfer my pre-paid phone from Telus, and keep the existing number. How hard is porting the number in this case? Thank you!
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04-17-2019 11:48 PM
I did choose a temp # and tested Public Mobile coverage before porting Telus prepaid # thru online self service. I think you need account # and PIN for Telus prepaid account.
04-17-2019 11:43 PM - edited 04-17-2019 11:44 PM
@yvinogradov wrote:Thank you! Should I do that before I buy a PM SIM card or after? Send a message to the moderators that is?
To transfer a phone number to Public Mobile, you need a Public Mobile plan. You will need a sim card first.
04-17-2019 11:41 PM
Thank you!
04-17-2019 11:41 PM
@farmbot wrote:I ported my Telus prepaid # thru the online feature. Keep the Telus account active before porting. My Alberta # transfered in less than 1 hour. Public Mobile signal strength is the same as Telus. So coverage is equally good.
Enjoy the savings.
Thanks for confirming. I thought Telus prepaid also requires mods help. If you were able to do it, then it is probably possible. @yvinogradov You can either try to port in from your account or message the mod. But still choose a new temporary number first so you at least have a working phone while porting completes.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
04-17-2019 11:38 PM
@yvinogradov wrote:Thank you! Should I do that before I buy a PM SIM card or after? Send a message to the moderators that is?
After you buy a sim card and activate an account using a new temporary number.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
04-17-2019 11:38 PM
I ported my Telus prepaid # thru the online feature. Keep the Telus account active before porting. My Alberta # transfered in less than 1 hour. Public Mobile signal strength is the same as Telus. So coverage is equally good.
Enjoy the savings.
04-17-2019 11:36 PM
Thank you! Should I do that before I buy a PM SIM card or after? Send a message to the moderators that is?
04-17-2019 11:34 PM
@yvinogradov Porting a number is pretty simple as you can do it directly from your self-serve account. However, since you are porting in from Telus prepaid account, it is better to go through a moderator as it is a bit complicated process for the system compare to post paid number. So send a private message to the Moderator_Team and they will get in touch with you shortly.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
04-17-2019 11:34 PM
@yvinogradov wrote:Planning to transfer my pre-paid phone from Telus, and keep the existing number. How hard is porting the number in this case? Thank you!
It would pretty much be the same as porting from any other wireless carrier/brand. Have your Telus account number handy for when you request the number porting.