Have $34.00 unlimited Canada/USA we crossed at Thousand Island Border crossing near Ottawa Ontario and entered the US. We followed the instructions we were given on this form and it has worked incredibly poorly. We are in Scranton Pennsylvania and it still is terrible. Also why do we have an E by our battery charge symbol?
Just to add to @Phil_Adelphus , there are several other phones out there that use VoLTE that work on PM but not on the list. It's more of a trial and error sometimes.
Depending on your phone, try this. Go into your network settings, turn off automatic and pick T-Mobile. Then turn on your Data Roaming and then reboot. This should work.
@Hank6 , what phone are you using? The E indicates connection to T-Mobile 2G. Try rebooting your phone to see if you can connect to the LTE or 5G networks.
