07-23-2025
02:30 PM
- last edited on
07-23-2025
05:52 PM
by
computergeek541
My brother used my referral code to transfer his number to a new subscription. He cannot activate his account, yet payment was made. When he tries to log on or talk to the chatbot, he just keeps getting in a loop saying he needs to connect with an agent, but it won’t let him try. Please help!
07-23-2025 02:35 PM - edited 07-23-2025 02:38 PM
@Andrew13Latta Your brother needs to use the app to activate not website , but if payment has been made already and he tried the app and chat bot not working ,he can private message support to help also
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage