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3 REPLIES 3

@guberm  Your not wrong , be a good argument to make with support no harm in asking if they can honour that plan since it Doesn’t say new activation main page send them a message and let us know what they say 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

guberm
Good Citizen / Bon Citoyen

Right, in my available plans, there is $40 for 60Gb, but I wanted to get 75Gb.

It is called misleading the customer when the company posts different data in different sources about the same plan.

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Handy1
Mayor / Maire

@guberm  Yes the messaging isn’t always the best but this plan is only for new activations only . There is 60GB for $40 in your account for existing customers right now or 100GB for $50 . To get the new activation only plan you will need to create a new account with new email and sim . It’s what I had to do to get the 50GB for $34 

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