@Sharuka16 wrote:I paid for my phone bill/ plan. But my data isn’t working at all and two days after I paid it It said ive used up my “unlimited data” within in two days which makes no sense. Help.
@Sharuka16 Wrong company, Public does not have unlimited data. Once you use up all your data then data will stop working. To verify dial 611 from your device or access your selfserve account if the data counter is not listed on the first page you data has been used up.
You options are:
- Purchase a data add-on ($15 for 1 GB)
- Change immediately to a plan with more data
- Submit a ticket and ask PM to renew your current plan early.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking here or the icon (bottom right of your screen).
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
