I'm having a nightmare trying to change and pay for my plan. It was expiring today or tomorrow, and i went to change from a 3 month plan ($120) to a 1 month plan ($52), i changed it, and i t was still saying i was on the old plan for some reason, so i left it a few hours so i could pay later. It was still saying i owed $120 even though i changed the plan, so i clicked change plan, selected the new options totalling $52, then hit top up and reactivate plan (as it had now expired since i earlier changed it seeminly, though i was pretty sure it said it expired tomorrow), and it charged me $52, then didnt work and said my plan was still not active, on the right side of the plan it was i had $52 of funds and it estimated i needed $68 or so (estimated? wtf?). for one that seems like a huge amount of taxes, though i guess there should be some taxes?? the plan still said i was on a $120 plan on the left side however and that it had expired, so i hit change plan again hoping the $52 in funds would cover the plan change and the site would actually work this time, i clicked through my options again and it said i had $52 of funds and needed $68.something, so i selected the option to pay the difference, and it ended up charging me the full $68 and i realised i had read it wrong that the stupid thing still wanted me to pay $120 for the old plan i didnt want. The website is clearly malfuntioning and i'd my $52 plan (1 month, provincial talk, texting, 3gb +1gb 4G LTE) activated and refunded the extra money to my card. I have no use for the extra funds on my account as i will be leaving the country in a month. Thank you
