Plan changes

[jazpc]

I joined Public Mobile July 21st, and approx 2 weeks after they changed the plans from 4gb to 6gb for what i pay for...i emailed asking how to get the 2 extra gb's added to my account but still havent received a response...i think there shouldnt be an issue adding the 2gb not even a month after signing up...but i have received no respose from the email ticket i submitted....

has anyone else expeirienced this issue?

Thanks

[Rockdaddy22]

That's so nice to hear, and I fully agree. 🙂

[jazpc]

thank you very much!!!

when i was with those thieves at Virgin mobile, a solution like this would have taken a threat to cancel and a transfer to the retention department...and i worked in 2 different call centres for Bell Satellite and Cingular wireless....so i know all about customer service...you guys are the best company everrrr!!!!!!!!!!

Bravo Public Mobile

[Shazia_K · Accepted solution]

Hey @jazpc, 

I have made the changes for you, can you reboot your phone ?

Please check your self-serve account to see the changes. 

Thanks,

Shazia

[NDesai]

Your answer is in this post: http://productioncommunity.publicmobile.ca/t5/Announcements/Big-News-We-just-launched-even-better-ra...

If you have any issue, let us know.