Plan change

[Jamiesgirl2017]

I changed my plan and have waited the 36 hours . I still have no service !!! 

[Dunkman]

@Jamiesgirl2017

Another "trick" that you can try is to manually load $1 into your account.  That sometimes restart/resets your plan.  

You should probably put your request for moderator assistance if you have not already.  Expect 2-3 day wait.  

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

[Effort]

Is your account currently active?

[Jamiesgirl2017]

It did not work. 

[mimmo]

Try enabling the lost stolen feature in selfserve for 5 minutes then clicking found phone. Seems to reset accounts.