Plan change

[JJ07]

I was going to change my plan which is more than my current plan is now. When I went through the process it is asking me to pay the full price of the new plan when I just renewed my service yesterday. Is this normal? I was expecting to have to cover the difference between the two not have to pay the full cost of the new plan plus my old plan.

[mimmo]

if it was yesterday hiopefully they will be able to help you out. they are pretty good from what i recall doing plan mods withing a couple days.

[JJ07]

I guess I will contact a mod to see if they can do anything. Thanks though.

[mimmo]

if it is a promo plan you can future date the plan,  that way you will get the new plan when you renew,  as opposed to getting it now

[JJ07]

Oh wow I guess I won't change I'm not paying $500 for 3months of service lol that's craziness.

[xCameron94x]

Yes, it is normal. PM is pre-paid so you need to pay in advanced. Its not like post-paid