Physical sim card

[Barryl]

Can you change your esim card on your phone to a physical card keeping the same cell #. 

[softech]

hi @Barryl 

Yes, you can change to physical sim card easily and keep the same phone number.  Get a sim card first, then login to My Account go to  Profile , and click the pencil besides the sim card to update the sim card number, then reboot phone
In case you have trouble getting the 2FA code, you can click Didn't get the code? or  Resend code and then choose Send email.
Or if that does not work, simply message support and they will update it for you.  Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

You can get a Public Mobile sim card from

• Amazon.ca:  https://www.amazon.ca/gp/product/B06X9ZGDWG/   (Best and Quickest option, Free Prime next day shipping)
• local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/pick-up-SIM (call ahead to confirm availability ) 
• Via your My Account: https://www.publicmobile.ca/sim-card   or via PM app's Account page(Delivery could take anywhere from 5 days to 3 weeks)