Phone

[mikhailmikhailm]

I want to add minutes to my account 

[HALIMACS]

@mikhailmikhailm 

Log into your self serve and tap "Purchase Add-Ons", then select the highlighted option below and tap the "+" sign once to purchase one add-on:

[BKNS27]

@mikhailmikhailm 

Login to your Self Serve account and go to Purchase Add-ons. Pick the amount of minutes, payment method and power off your phone then power back on.

[darlicious]

@mikhailmikhailm 

Log into your self serve account. Manually top up your available funds with a minimum $5. Go to the add ons page. Scroll down to the add on section and choose the $5/500min Canada wide calling minutes add on. Scroll down to the bottom of the page and confirm and submit your purchase. Check the bottom left of your overview page for the add on to appear. Log out and reboot if necessary. Done!

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[esjliv]

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@mikhailmikhailm wrote:

I want to add minutes to my account 

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@mikhailmikhailm  - log into your Self Serve, and see available calling minutes to purchase, here: https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/?PageRedirect=Redi...

Purchasing an Add-On - is a TWO STEP process - Be sure to:
1. Add funds to your account, if you don`t have sufficient funds  

2. Go back to the Add-Ons page and select your Add-On.

There is a $5 / 500 minute Canada Wide calling addon that is great for unlimited calling plans.

[Anonymous]

 @mikhailmikhailm : Are any of your services working now? Texts? Browsing with cell data? Are you on the $15 plan?