Phone problem

[Flow10]

My phone is all of a sudden in SOS mode. I can’t call, text or use my data and my plan isn’t expired yet. Where do I get technical support?

[Dunkman]

@Flow10 

Try a reboot of your phone.  If that does not work, network reset of the phone (Note: this will erase your saved wifi passwords).

You can also try your SIM card in another working phone.  That would help determine whether hardware issue versus PM service problem.  

Also, I would make sure that your phone was not blacklisted for some reason:

https://www.devicecheck.ca/check-status-device-canada/?__cf_chl_tk=egc6de8wy7COROMgCA7RZ711BKBKw2OWm...

[fixin]

@Flow10 - Contact CS_Agent here: 

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work go here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages