I was on the $15/mo 100 minute plan and on September 20th I topped up my account and switched to the $30 3gb, unlimited calling plan. When I log in, it still shows my old plan and that I am about to go over my minutes but when I go to my payment history, I can clearly see that I changed my plan. Help!
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Reomoved a post that was unrelated to the topic: reoboting the phone cannot change the plan that the customer is on
Irrelevant message removed. There isn't any 48 wait for a speed change when the plans with 250MB and 3GB are both 3G plans.
@Yummy- Because they don't want to expend the resources to fix anything. They blew a bit of a wad making the new system, seemingly did little to no testing, what might have been tested didn't seem to be fixed, rolled it out incomplete and bug-ridden anyway....here we are. I'll allow that there are a couple nice features. But that hardly balances against the awfulness.
It's embarrassingly, ridiculously, appallingly bad. I sure would have liked to have heard if any heads rolled. Because whoever put this together needs to be gone and never to be heard from anywhere else.