Phone plan.

[Matt2017]

Hello,

My name is Matti. I had recently topped up my account with a sum of $76.00 and decided to change my plan to something more simple. I then changed my plan to the option of 90 day pass, with unlimited Canada wide talk without data and it charged me $47.00 and left me with a balance of $29.00. It seems It didn't add on the talk option. My phone services at the moment are not active and I cannot proceed with any further options to fix that issue without having to make extra payments. May you please adjust the plan and use that $29.00 balance to upgrade the plan to the option of having Canada wide talk. The total of that should be $76.00. It would be greatly appreciated.

Regards,
Matt

[Matt2017]

Oh man I never even noticed this was a public forum. Thanks for the heads up.

[xCameron94x]

Also remove your personal info from your post. You should not post your phone number here

[ShawnC13]

@Matt2017, sorry to hear you are having some issues.  You should remove your phone number as this is a public forum.  @SD08 has given (as he always does) great direction on what you should do next

[SD08]

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your PM SIM card number, e-mail address and phone number.

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