Phone number

[Gearbear]

I switched to PM today and the wrong phone number was registered, how do I fix this?

[Gearbear]

I spoke to Nestor from Telus and he was very helpful,he sent a ticket on my behalf because I couldn’t access the app and it seems at the moment that the issue has been resolved as at this time I am able to access the app 

thanks 

[hTideGnow]

HI @Gearbear 

can you explain what you meant by " wrong phone number was registered"?  were you choosing new number or try to port your phone number from another carrier? 

[slusagm]

did you request porting and entered the wrong phone number?   There is a porting assistance team you can call and ask them to update it for you.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them