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Phone number transfer

Joannepompu
Great Neighbour / Super Voisin

I have just transferred from Telus to Public Mobile and requested a porting of my Telus phone number to Public Mobile. When will this happen?

4 REPLIES 4

hTideGnow
Mayor / Maire

you just requested a transfer from Telus to PM.. did you mean you just message the Mod or the Mod already acknowledged the request and said they submitted?

 

If Mod acknowledged and started the process.. it should be done within 2 or 4 hours..

but If you just send Mod a message requesting transfer, then it might take as much as 48 hours for them to reply (although it could be quicker).. and depends if you have provided them all the information, it might be more back and forth message 

HALIMACS
Mayor / Maire

@Joannepompu 

 

Please reach out to our Moderator team here in order to transfer your old number to Public Mobile

JK8
Mayor / Maire

@Joannepompu wrote:

I have just transferred from Telus to Public Mobile and requested a porting of my Telus phone number to Public Mobile. When will this happen?


Here is the HDI on porting. Should take a couple of hours.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/Transferring-or-Changing-your-Phone-Num...

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