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Phone number transfer

JINGWENLIANG
Great Neighbour / Super Voisin

i have issue when transffering my phone number from Fizz, it didnt come through and no one contact me. fizz said my acount is still activate on their end and my new number at PM i dont know if that succeed or not. Can someonw help me?

2 REPLIES 2

CSA_PM
Customer Support Agent

Hi there!

 

Was the issue resolved?

slusagm
Mayor / Maire

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

 

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