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Phone number randomly changed

Johnny40
Great Neighbour / Super Voisin

My phone number changed randomly on its own without any input from me. I now have a new number and no one can get hold of me. I need to get my old number back! Why was it randomly changed? I’ve had my old number for 20 years and now it’s been changed! HELP!

3 REPLIES 3

Johnny40
Great Neighbour / Super Voisin

I ported back on Jan 26 and everything was working just fine until Friday night when my number was randomly changed without any inputs from me……?

Handy1
Mayor / Maire

@Johnny40  I’m guessing your recently tried to port number over to public mobile and the port didn’t complete . I’m any event you need support to try and help resolve or you 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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