07-03-2020 11:08 AM - edited 01-05-2022 11:57 AM
My phone is not receiving calls.i can call someone but in coming call goes to my voice mail,can someone please help me
Solved! Go to Solution.
07-03-2020 11:22 AM - edited 07-03-2020 11:22 AM
Have you tried:
- turning Do Not Disturb On the OFF
- rebooting your phone
- asking someone to call putting *67 in front of your number to block their number in case your phone is blocking their number
- try your sim in a different phone
07-03-2020 11:16 AM
@acdnaidu If your account is active, and rebooting phone didn't help, you need to contact moderators here so that they could restart your account on their end: https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator
07-03-2020 11:16 AM
@acdnaidu Check to see if unconditional call fowarding is enabled. Dial '#21#' to disable it. Welcome to the community. Stay safe.
07-03-2020 11:13 AM - edited 07-03-2020 11:14 AM
Check to see if you have your phone on Airplane mode or do not disturb @acdnaidu . Welcome to Public Mobile.