yesterday
Hello -
how do I access old phone logs when I no longer have a public mobile account? Thank you
yesterday
hi @Danaquinn
honest, i don't think you can. Support likely cannot provide you the log since you already left, unless you have a police request or court order
but you can try and ask PM support by submitting a ticket.
Submit an Expert Messaging ticket (Please use the same Community login you are using now. If you get stuck with the login or 2FA code, then use a different email address to create another Community account and submit the ticket with this new account): https://expert-messaging.publicmobile.ca/guest/chat/
At the Chat, type "Submit Ticket", then type "Connect Agent", and type "Connect Agent" again. Then login to open ticket
Support agent will reply within 2 to 4 hours. You will be notified via SMS/email or monitor here:
https://expert-messaging.publicmobile.ca
Remember: Support hours of operation: 9 AM to 10 PM ET