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Phone issues

LucB2025
Great Neighbour / Super Voisin

I just switched to Public Mobile.  I remove my sim card since I now have esim. When I call, a message shows up and ask if I want use the remaining phone line that I have. If I don’t, the calls fail. I can’t either receive text messages. When my text message is prompted, it asks me to go to my phone settings to enter my phone number for MMS purposes. When I try to enter my phone number, it won’t save it. 🤷🏻‍♂️

4 REPLIES 4

LucB2025
Great Neighbour / Super Voisin

Have also tried to rescan the QR code for the e-sim, but obviously that too failed.

LucB2025
Great Neighbour / Super Voisin

I am still unable to enter my number in settings/cellular/Sims/My Number (IPhone 11 - IOS up to date)

LucB2025
Great Neighbour / Super Voisin

Not sure how to set as primary, but the other line is turned off

Techfish
Great Citizen / Super Citoyen

Is your eSIM set as the primary line?

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