Phone Number and DATA not working

[ammiratiseb]

I activated my phone number 2h ago. Turned off and turned back home still doesn’t work. Transferred from Telus. 

[ammiratiseb]

Correct, my friend just tried to call me, it doesn't work. 

[Sansan]

We are all customers here. First point of contact for general troubleshooting and assistance. 

The employees of Public Mobile will reply privately. 

You can't receive incoming calls either?

[ammiratiseb]

Hi Sansan, 

Thank you for your replies. I thought the customer service was here, haha. I submitted a Ticket. Thank you. 

[Sansan]

Ok then send a message to customer service to look into it for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[ammiratiseb]

Yes, I replied to SMS from Telus for re the transfert, I also restart network, airplane mode, restart phone etc. nothing is working so far. 

[Sansan]

Hi  did you remove your Telus SIM card?

You replied to the SMS from Telus re the transfer?

Reset networks and restart phone.