Phone Number Transfer

[BeeBran]

Hello I tried to transfer my phone number over but ended up messing up my IMEI and account numbers can someone please reach out to me so I can rectify this? Thanks.

[Nickyjt]

Hey can you please send me the number I did the transfer last night and now I have no service and need to go to work 

[slusagm]

---

@lekep wrote:

Can you send me the number as well? I have issue with number transfer as well

---

@lekep 

Sent

[lekep]

Can you send me the number as well? I have issue with number transfer as well

[slusagm · Accepted solution]

@BeeBran 

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

[Chalupa_Batman]

---

@BeeBran wrote:

Hello I tried to transfer my phone number over but ended up messing up my IMEI and account numbers can someone please reach out to me so I can rectify this? Thanks.

---

If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.