04-07-2026 12:02 PM
My husbands public mobile app was locked . Was waiting for our new credit card. Is there a app or a web site I can go to pay his bill
04-07-2026 12:04 PM
so, password reset didn't work? if you can reset the password and get into his account, you can then update the credit card
if you cannot login , you can buy a Public Mobile payment voucher from Shoppers Drug mart and load it using *611
04-07-2026 12:04 PM
hi @RB52
since the plan has already expired, quickest way is to buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account
This is the full list of retails that you can buy vouchers. Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher
On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com