@Bill1955 wrote:
My subscription expired today and I’m trying to make a payment. Say it can’t be processed and to call back later. What’s going on?
Hello @Bill1955
Wait, call back later? You're using 611 to make a payment? Try going online or using the app instead. If you continue to have problems, create a ticket.
Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
