@Felina wrote:
Hi I made 2 subscriptions on the same day and same time by mistake . Is it possible to get a refund ?
Hello @Felina
You are required to create a ticket to a CS Agent and request assistance. They will not give you a refund however they may offer a credit to your account.
Send a private message to a CS_Agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
IMPORTANT MESSAGE:
We are NOT Customer Service Agents. We do NOT work for Public Mobile. We are Customers just like you who try to help others while earning credits towards their cell phone bill. Please do not share any personal information with anyone here or in a private message.
