Payment

[Vauguste]

When I call to pay at *611 , the tell me that I need a account to pay then it hangup on me   I can't pay, what do I do ?

[esjliv]

@Vauguste - Is this a brand new (never before used) SIM card?

If so, activate it here: https://publicmobile.ca/en/on/portal/activation

[hTideGnow]

Hi @Vauguste try to call again to 1-855-4PUBLIC, enter your phone number and if it says cannot find your account, them look like your account was suspended for over 90 days and it was closed.  You  will need a new sim card and activate new account 

[computergeek541]

---

@Vauguste wrote:

When I call to pay at *611 , the tell me that I need a account to pay then it hangup on me   I can't pay, what do I do ?

---

Has the account been suspended for 90 days?  Accounts suspended for 90 days get closed.  If that's not the case, please trying using selfserve.publicmobile.ca to apply the payment.