05-31-2019 10:13 AM - edited 01-05-2022 07:38 AM
05-31-2019 10:21 AM
@Greatbanan wrote:I added a $43 voucher and only $3 of it went onto my account why?
Probably because the 40$ went to pay your plan??? Can you go in your self-serve account and in tab PAYMENT and HISTORY PAYMENT? What can you see? Is your account shows ACTIVE in the first page?
05-31-2019 10:15 AM
hi
wehen you added the voucher at that time your plan was working.second when you added r u added towards monthly bill or addons