hi @Truckerdog
PM payment system is glitchy sometimes
Since your plan has already expired , quickest way to resume service is to buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account
This is the full list of retails that you can buy vouchers. Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher
On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com
