10-09-2025 11:09 AM
My payment was supposed to be taken out of my account today oct 9. But it never was what do I do?
10-09-2025 11:19 AM
@6Anthony , have you got subscribe turned on in the self serve account? Is your account showing as suspended? If so, try manual resubscribe.
10-09-2025 11:18 AM
hi @6Anthony
login My Account, if there is a pop up with the button Pay and Resume Services Now, click that
if not, use this link to make a manual payment, add E-911 fees if needed
https://myaccount.publicmobile.ca/en/account/payment/funds/card
