@joannemallette wrote:
I would like to make a payment on my original account I do not want to open a different account
I assume when you try logging into your account, it asks you to open a new one? You need to get a CS Agent to fix that so you can log in properly.
If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
