Payment problem

[Mellym222]

Payment voucher not working 

[KAWLAY]

Credit card payment is not working

[HALIMACS]

@Mellym222 

Try to load the voucher both using the payment tab in your account self-serve as well as by dialing 611.

You may also find that the payment voucher has two sets of long numbers on them.

If one set of number doesn't work, try using the other one.

[Handy1]

@Mellym222  Where did you get the voucher some vouchers take 24 hours after purchase to use them