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Payment issues

Sherrythomas
Great Neighbour / Super Voisin

It seems my cc has been blocked. I have tried several times to register my card but it says cannot accept payment need help reactivating my kids accounts 

1 REPLY 1

Chalupa_Batman
Mayor / Maire

@Sherrythomas wrote:

It seems my cc has been blocked. I have tried several times to register my card but it says cannot accept payment need help reactivating my kids accounts 


Hey @Sherrythomas 

You may need to wait 24 hours if you tried too many times. However, PM's website is known to have cache issues. Go into your browser settings, find cache, erase the entire cache and restart your browser. Then once started, go into Incognito mode and try again. If it doesn't work the first time, then you'll have to wait 24 hours.

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