Payment issues

[gio_lema]

Hi, I’m trying to make a payment on my account.  The pay now button is not working! Please help me.

[gio_lema]

Hi, thanks for the help.  I now have access to my account.  However, I do need help to cancel a new subscription I purchased yesterday.  I opened it in error!  The new subscription is for the 4G 20gb data for $29/month.  

[Handy1 · Accepted solution]

@gio_lema  You might have to wait full 24 hours before trying again . And do so incognito /private mode . Can also try the app instead of website . But if in a hurry you can buy payment vouchers from 7-11 shell gas , shoppers or for a fee recharge.com and load them *611 to resume services right away . If still no luck 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437