03-26-2026
12:27 PM
- last edited on
03-26-2026
01:48 PM
by
computergeek541
Hi public mobile
my payment got declined from my card even my card have balance. So now if i try to pay the payment through app its shows me 40$ something my original plan is 20$ because i have a discount for 24months what to do? Please help asap my service stopped working
03-26-2026 12:36 PM
03-26-2026 12:30 PM
@Manpreets If you make full payment you should get $20 credit back to your accounts available funds and it will be used for your next renewal . But you can confirm with support team to verify
Public mobile prefers
you use the orange chat bubble bottom right of screen . If that dosent work you can instead send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage