Payment doesnt match plan

[Johnbrander]

So, I was super exxited to join and get my service set up. I got the sim activated and everything set. I picked a plan that included 1g of data. My payment processed for $47. Now when I look at my plan it doesnt show that I have data? Help?

[Samianauman]

No problem

[Johnbrander]

Thanks for the help everyone

[Samianauman]

You need a mod assistance
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number

* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"

[raza416]

Hey there, looks like you need a moderator’s assistance with this issue!

You can contact any of the moderators here through private message to help you with your problem or you can tag a mod.

Be sure to include the following information(if you PM):

-PM account email address

-PM phone number

-PM SIM card number

-And a detailed explanation of your issue

*I myself am not a mod, please don’t send any private information to me via private message-Thanks!*