Payment declined

[Nishu]

I lost my sim card therefore I was trying to pay for sim card but it says payment error and money is deducted from bank account.

[hTideGnow]

hi @Nishu 

for sim card, don't buy from PM directly, it will take long for them to deliver

But Public Mobile simcard from Telus or Koodo or Mobile Klink for $10, or buy from Amazon.ca for only $5

after you got the card, then just login My Account, go to Profile page and update sim card number there