Payment change

[hairbag1]

@Tafffy-Brin 

if you're looking to update payment card...log in using the app > Payment > scroll down to find Update Card Information. You'll be able to update your payment card there.

[hTideGnow]

HI @Tafffy-Brin 

do you have payment update trouble?

PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again.  When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled) 

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account

This is the full list of retails that you can buy vouchers.  Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher

On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com

[slusagm]

what was the question?

if you want t ok know how to update credit card on the system, login My Account, go to Payment -> Manage Subscription -> Update Payment Method and you can update it there